CONTACT

Our Process

  • Home
  • Our Process

Your Renovation Journey: Transparent, Simple, Stress-Free

From first consultation to final walkthrough, here’s exactly what to expect

Step 1: Free Consultation
(30-60 Minutes)

What Happens:
  • In-home visit at your convenience (evenings/weekends available)
  • Discussion of your vision, needs, and budget
  • Initial measurements and photos
  • Expert recommendations and design ideas
  • No-pressure environment
What You’ll Receive:
  • Preliminary project scope outline
  • Ballpark budget estimate
  • Timeline expectations
  • Design inspiration photos
Your Investment: $0
Timeline: Schedule within 48 hours
Book Your Free Consultation

Step 2: Design & Planning
(1-2 Weeks)

What Happens:
  • Detailed measurements and site assessment
  • 3D rendering creation of your new space
  • Material selection consultation
  • Appliance and fixture recommendations
  • Finalize design details
What You’ll Receive:
  • 3D renderings (multiple angles)
  • Material samples and swatches
  • Detailed project quote with itemized costs
  • Comprehensive timeline with milestones
  • Contract and warranty information
Your Investment: $500 design fee (credited toward project if you proceed)
Timeline: 7-14 business days
See Sample 3D Renderings

Step 3: Transparent Pricing (Week 3)

What Happens:
  • Line-by-line quote review session
  • Discussion of payment schedule
  • Clarification of scope and inclusions
  • Contract signing (only when you’re 100% comfortable)
Our Quote Includes:
  • Labor costs (detailed breakdown)
  • Materials (brand, model, quantities)
  • Permits and inspections
  • Waste removal and cleanup
  • Project management fees
  • Contingency allowance (10%)
What’s NOT Included (Always Disclosed):
  • Optional upgrades outside scope
  • Unforeseen structural issues (rare)
  • Additional work requests during construction
Payment Structure:
  • 20% deposit upon contract signing
  • 40% at project midpoint
  • 40% upon completion and your approval
Download Sample Quote

Step 4: Construction Phase
(4-8 Weeks Average)

Before Construction:
  • Pre-construction meeting
  • Material delivery coordination
  • Workspace preparation and protection
During Construction:
  • Daily photo updates via text/email
  • Dedicated project manager (your single point of contact)
  • Weekly in-person check-ins
  • Real-time issue resolution
  • Clean workspace maintained daily
Meet Your Project Management Team
Your Dedicated Team:
  • Project Manager: Oversees timeline, quality, communication
  • Lead Carpenter: Manages on-site crew
  • Subcontractors: Licensed plumbers, electricians (when needed)
Communication:
  • Daily text updates with photos (5 PM)
  • Project manager phone/text availability (8 AM - 7 PM)
  • Weekly video call option
  • Client portal access 24/7
Timeline: Typical project durations
  • Kitchen: 4-6 weeks
  • Bathroom: 3-4 weeks
  • Whole-House: 8-12 weeks

Step 5: Final Walkthrough & Guarantee (Week 9)

What Happens:
  • Comprehensive final inspection with you
  • Punch list creation (any touch-ups needed)
  • Completion of all punch list items (typically 24-48 hours)
  • Final walkthrough and sign-off
  • Warranty documentation provided
Your 5-Year Guarantee Includes:
  • Workmanship warranty (5 years)
  • Material warranties (varies by manufacturer)
  • Complimentary 6-month check-in visit
  • Lifetime consultation for future projects
Post-Project Support:
  • Maintenance guide for your new space
  • Recommended cleaning products
  • Contractor contact information (for future work)
  • Referral incentive program ($500 credit)
Read Our Warranty Details

Experience the Creekside Difference

Ready to start your stress-free renovation journey?

Schedule Free Consultation
Call 75007-2637

Subscribe to Our Newsletter

Facebook-f Instagram Youtube

Navigation

  • Home
  • About
  • Services
  • Projects
  • Contact us

Support

  • Term of use
  • Privacy policy
  • Cookie policy
  • Warranty
  • Care Guide

Contact Us

Copyright © 2024 eleganzo All rights reserved.